Gaining employee buy-in is a big deal. How do we get someone’s best if they’re not committed? The answer is that we don’t. Without buy-in, we may get compliance but we don’t get commitment. Clearly we want our team to be as committed as we are to achieving goals. Sometimes they are,
We’ve all heard the phrase, “If you want something done right, do it yourself.” There certainly are a few problems with that statement, one of which is that you have to do all the work! Who has the time for that? Instead, time constraints require us to work with other people. And let’s face it, this is the
A father is with his young son and his son goes around the corner where the father can’t see him. The father goes to the get the boy, brings him back to where they were standing before and tells the boy, “Don’t go around the corner.” The boy smiles and says “Okay.” Much to the father’s
Logic indicates that a company can’t exist (for long) without customers. So clearly customers should be top priority for any organization. But what about you and your employees? Where do they come into the equation? I agree that customers are a top priority but the ability of your employees to take care of customers
During a seminar I noticed some interesting language that was being used by one of the participants. When talking about other people, he would often use the word, “idiot.” A favorite phrase seemed to be, “people are idiots.” I’m sure you won’t be surprised to learn that he felt that most of his employees were,
When discussing dealing with dealing people in my seminars, someone inevitably says something along the lines of, “Well, they just shouldn’t act that way.” My typical response is, “According to whom?” At this point the other person usually attempts to further defend their position about how other people should and should not behave. A few people in