I scheduled two weeks, back to back, off the seminar circuit to be home with my family. With the exception of scheduled coaching calls with clients, I had total control over my schedule and could do what I wanted, when I wanted. The day after getting home, I created a quick list of my
It seems like we’ve seen it a million times. That photograph of a soccer goalie diving in the opposite direction of the ball during a penalty kick. Given the current strategy of kickers, research suggests that the best thing a goal can do is stay center, but that’s not what they do, is it? So
Gaining employee buy-in is a big deal. How do we get someone’s best if they’re not committed? The answer is that we don’t. Without buy-in, we may get compliance but we don’t get commitment. Clearly we want our team to be as committed as we are to achieving goals. Sometimes they are,
We’ve all heard the phrase, “If you want something done right, do it yourself.” There certainly are a few problems with that statement, one of which is that you have to do all the work! Who has the time for that? Instead, time constraints require us to work with other people. And let’s face it, this is the
Some of you know that several years ago I fulfilled a life-long dream of going skydiving. It was a thrill, at least for me. A funny thing happens when you’re amongst a group that is about to jump out of a perfectly good airplane. Quiet, rationale people will start to share their coping, or lack of
Logic indicates that a company can’t exist (for long) without customers. So clearly customers should be top priority for any organization. But what about you and your employees? Where do they come into the equation? I agree that customers are a top priority but the ability of your employees to take care of customers