An important part of a leader’s job is empowering others.  Your goal is to have employees that are, for the most part, self-sufficient.  You are, of course, there to help them as needed, but the key to having great employees is having empowered employees.  Offering positive feedback is an important part of the process. #1:

Many managers believe that it is their responsibility to exert as much control as possible over their employees to create the desired results.  In reality, is it truly possible to control another person?  Ever dealt with a toddler having a melt-down in a store?  How’d it go when you tried to control that situation? The

How motivated is your team?  And by this, I mean how inspired are they to do what you want them to do?  Top performers know that true leadership is about getting people to want to do what you need them to do.  In fact, if they think it’s their idea, you’re just fine with that.

I’ve always said that people will even things out when they think there has been an injustice.  For example, you lower someone’s pay, whether they admit to it or not, they will adjust something in the relationship with the orgranization to compensate.  This may take the form of slower work, more sick days, a bad

The best way to develop an effective workforce is to hire well.  That is to say that you should hire well then pay well, train well, and promote from within.  How else are you going to retain these fine folks?  One of the challenges of promoting from within is that the skills that made someone

Here’s an exercise that’s a real eye opener.  For some of you, this may even leave a bad taste in your mouth.  Take a look at the results your team is getting.  Make list of the results, good and bad, and begin to think about what these results tell you about your team. Specifically, you