Clearly we are communicating more than ever with emails, blogs, texts, facebook, of course, the list goes on. The question is, are we communicating more or are we communicating less. One of the problems with digital communication is that we miss out on a huge percentage of the overall communication range. The Mehrabian studies indicate
Those of you who are at the top of your game, know that communication is key. Most of the time in life, the way we produce massive results is through people, which of course requires communication. And quite often we want the results right away. When we want results now, we tend to communicate more
Someone says, “I’m thirsty.” What does this mean to you? Is this simply nice to know information or do you hear beyond the words and understand that they are probably asking you to get them something to drink. If you felt that this was simply nice to know, this is called explicit listening. You have
In medicine, prescription without diagnosis is malpractice. That clearly makes sense and I am hopeful that most doctors follow that sequence. However, why does it seem that other professions don’t follow the same maxim? Like most guys, I love electronics. To me, technology is fun and exciting and it can be like a puzzle. If
Ever had someone say to you, “keep up the good work” and you felt anything but encouraged or inspired? This is not at all uncommon, especially if your relationship with the person offering this insightful feedback is a bit strained. The relationship we have definitely impacts how we will interpret all the messages that come
While in San Juan, I worked with someone who was the Strategic Sales Director for a well-known advertising agency in NY. And we got talking about the importance of framing in communication. And he shared a strategy the used consistently with his clients to make sure that they bought the campaign that he wanted them