During a seminar I noticed some interesting language that was being used by one of the participants. When talking about other people, he would often use the word, “idiot.” A favorite phrase seemed to be, “people are idiots.” I’m sure you won’t be surprised to learn that he felt that most of his employees were,
When discussing dealing with dealing people in my seminars, someone inevitably says something along the lines of, “Well, they just shouldn’t act that way.” My typical response is, “According to whom?” At this point the other person usually attempts to further defend their position about how other people should and should not behave. A few people in
I once worked with a guy who was terrible at building self confidence in his employees. He prided himself on burning through sales professionals. And he had an interesting process that he would go through. First, he’d hire the best talent he could find. Second, he provided little or no coaching or feedback, because he
Being confident isn’t about pretending that you don’t have any weaknesses. None of us is perfect. The difference between 7 percenters and the other 93 percent, is that they don’t run and hide from their weaknesses. They acknowledge them, do what they can to improve ones that can be overcome and they learn to live with the
In a recent edition of Sky Mall (yes, I travel a lot), I saw an ad illustrating a new solar powered battery charger for the iPhone. I’m sure it is a must-have for those who brave the outdoors for extended periods of time. But what caught my eye was that the picture illustrating the device had
One of the banks that I use recently re-paved their parking lot. And it couldn’t have been a moment too soon. I’ve been using the bank for a few years now and they’ve been great…service-wise. However, when you went to their drive-thru ATM, at the exact spot you would stop in order to use the