Ever spend some time with someone who is highly defensive? It’s a lot of fun, isn’t it? In fact, they may even become aggressive and turn on you or others in an effort to make themselves feel better. This is just a simple misdirection on their part and don’t take the bait. If someone lacks

Recently, I was setting up my equipment for a seminar at a hotel in Cincinnati.  The audio/visual guy for the hotel was assisting me with sound checks and I mentioned that I thought the conference center had a nice view.  We were at the top floor of a medium-sized hotel and from the room, you

You’ve likely heard the saying often attributed to Henry Ford, “Whether you believe you can or can’t do a thing, you’re right.” And I think this is terribly insightful and important when developing your personal effectiveness. I can’t tell you how often I come across people who say things like, “I’m just no good at

When you travel, your time home with your family becomes that much more important. Recently, my wife and I realized that if we didn’t have a good greeting at the airport, then our time together would be off as well. Not bad, just off. So we decided to create a ritual. I put together a

Growing up, I was always a fan of options…choices. Clearly having more choices gives you more options and more chances of accomplishing your goal. But it has become clear that not everyone views options in the same way. I was recently speaking with a friend of mine who’s trying to start a family with the help of