You arrive at your hotel.  You walk up to the check-in desk and get a blank stare from the employee behind the desk.  You tell them that you want to check-in.  Your may or may not get a verbal response as the employee busily starts working on the computer.  Is this a great way to

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You are so talented! You have a gift. You’re a natural. Have you ever heard those words? Ever said them to someone else? On the surface, they seem like positive, encouraging words. But the question is…what did they have to do to earn them? Well, if someone is talented, they have a gift, or are

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