One of the banks that I use recently re-paved their parking lot. And it couldn’t have been a moment too soon.  I’ve been using the bank for a few years now and they’ve been great…service-wise.  However, when you went to their drive-thru ATM, at the exact spot you would stop in order to use the

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Have you ever watched a child learn to walk? They don’t start with walking do they? First they crawl. I’ve seen some little buggers who can only go in reverse at first, but even then, they’re still mobile, and this is quite an achievement. It’s not long before they’re standing with support from any object

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Recently, I was setting up my equipment for a seminar at a hotel in Cincinnati.  The audio/visual guy for the hotel was assisting me with sound checks and I mentioned that I thought the conference center had a nice view.  We were at the top floor of a medium-sized hotel and from the room, you

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7 percenters are great communicators.  This means they understand that people are different and they have effective tools for communicating despite these differences. Keep in mind that while extroverts thrive in social settings, this setting is an energy drain for introverts.  A common misconception is that introverts are shy and don’t like to talk.  That’s

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