As I do consulting and training throughout the country, I get to spend some time in airports. And for anyone who studies human behavior, the airport is like a candy store. Every variety you want, is right there. And of course what makes it even more interesting is that virtually every one there is under stress. Am I going to make the flight? The connection? What if my bags don’t make it? One of the biggest stress-inducing factors is the weather. Because when bad weather hits, there’s not really much you can do. If there are tornadoes in my hometown, ...
by John Ryan